We will visit your location and introduce ourselves, explaining who we are, and likely share some history about Beverly Caulking. Then, we will spend some time asking you about the problems you are experiencing and the concerns you have regarding your property.
At this point, we are now ready to examine the areas of concern and determine the best course of action to repair or replace the existing caulking. In some cases, a complete removal and replacement of caulking may be required. In other cases, we may recommend that the existing caulking be trimmed, cleaned, and then capped with a new bead. There are advantages to both methods and any recommendations will be explained to you in our detailed free no obligation estimate.
Once an agreement is reached, and a P.O is signed, we will schedule the project. Typically, the work will be scheduled to be completed within 1 to 3 weeks of the PO being signed.
We will then discuss with you the best colours to be used and any other particular requirements for the job.
Once the work is complete, the Project Manager will inspect it to confirm quality and customer satisfaction.
Customer satisfaction is expected to reflect satisfaction with our employee conduct, quality of work performed, treatment of property and respect towards the property and the owner. These things are all as vitally important to us as they are to you.
An invoice will then be sent out and a warranty will be provided upon payment.